Archive for November, 2009

The Dating Game

When we have company meetings, a great topic of conversation is about the clever, crazy, and wily foxes we work with. We love them. And they’re certainly entertaining. As I’ve gotten to know my employees better, I’ve learned the importance of matching the right employee with the right fox. In the past, I would assign an employee to a customer based on his or her availability or technical skills. Now I’ve now added another significant factor:
his or her ability to deal with the specific type of small business owner as we’ve identified them.
For example, it would be good to match the family person with an employee who shares the same interests. The micromanager will best work w.ith someone who is very detail-oriented but who can also step back and consider the big picture. The fox with the half-empty glass may be most satisfied (at least, as much as he can be) by working with someone who also views the world in the same manner. Basically, people who have a common background and culture usually work better together than those who don’t. So if you have an employee with some rough edges who might be able to connect with that unfinished fox, use the resources that you have. Identifying these foxes early on can help you match your best people to do the job for you.